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Whether you're planning a stay, a celebration, or a meal at Carousel — we're here to help. Select the team you'd like to reach below.
For all general questions about the hotel, our facilities, and services.
Daily • 24 hours
For reservations, menus, pricings and promotions.
Daily • 9.30AM - 7.00PM
For local recommendations, transport arrangements, ticketing, and in-stay assistance.
Daily • 8.00am - 9.30pm
For all enquiries regarding room bookings, rates, packages, and existing reservations.
Mondays to Fridays • 9.00am - 6.00pm
For meetings, conferences, weddings, social events and outside catering enquiries.
Mondays to Fridays • 8.30am - 6:00pm
Can't find what you're looking for, or prefer to write to us? Fill in the form below and the right team will get back to you.